Returns Policy

Should you wish to return your purchases*, we are happy to offer a full refund** or exchange within 28 days provided there is proof of purchase and it is in a resaleable condition. An exchange or credit note will be offered on sale items. We are unable to offer a refund, exchange or credit note on certain products for hygiene and safety reasons. This does not affect your statutory rights. Please note that this returns policy does not apply to instore purchases. 

Phone us on 01257 270473 within the 28 day period to proceed with the process.

If you would like to return your item to the store please ensure that you take your delivery paperwork with you to help the store quickly process your refund.

* The cost of which would be the customers’ responsibility
** Not including delivery